Shopping at Urban Wear has never been easier with Afterpay. Now, you can shop now, enjoy now and pay later available online. Receive your order straight away and pay for it in 4 equal fortnightly instalments, all interest free.
ALL YOU NEED IS:
1. A debit or credit card
2. To be over 18 years of age
3. To live in Australia or New Zealand
For full terms and conditions visit afterpay.com/terms or call 1300 100 279
For New Zealand customers visit afterpay.com/en-NZ/terms
TO USE THIS SERVICE:
- Add your items to your shopping bag, and checkout as normal. Valid for total shopping cart amounts of up to $1000.
- On the checkout page select Afterpay as your payment method.
- Enter your details with Afterpay and you're done.
THINGS TO NOTE:
- The payment arrangement is made with Afterpay and they will approve payments at time of order.
- If you are a new Afterpay customer the first payment will be made at the time of purchase, with payments over 6 weeks.
- Existing Afterpay customers first payment will be made in 14 days, with payments over 8 weeks. The full payment schedule will be provided to you at time of purchase.
- If you wish to return your goods you can choose to receive an exchange, or the Afterpay payment plan can be cancelled if the return is in line with Urban Wear returns policy.
- *If you fail to make a payment you will be charged a late fee of $10 and if still overdue an additional $7 will be charged one week later.
Why isn't my order processing?
The 2 main reasons your afterpay process may be failing are
- Your total cart value is over $1000.00 AUD - Afterpay only support transactions of up to $1000.00
- You must enter your address into our customer details section before progressing to payment type.
- Please note that Afterpay have an automated spending system that considers a number of different factors how much a customer can spend. As an example, the longer you have been a customer with Afterpay and the more orders you have successfully repaid, the more likely you will be able to spend more. Usually an order has to be under $500 on your first purchase.
- After your purchase you will be sent an email from Afterpay showing your payment schedule. You will also be notified by Afterpay prior to each payment being due.
- The transaction will appear as AFTERPAY PTY LTD MELBOURNE VIC.
Returns, Exchanges & Refunds using Afterpay
You can return any item in accordance with Urban Wear Returns policy. If a refund is being processed and you have been charged instalments, the funds will be back in your account within 1-3 business days. Any future instalments will be cancelled. Refunds will be processed and communicated to the customer via Afterpay shortly after Urban Wear processes the returned items.